Izzy Gotobed

The 'Gwinona' Handmade Crochet Set

£85
Colour:
Quantity:

Only 1 piece in stock!

PART OF OUR YOUNG, GIFTED & BLACK CAMPAIGN

Description

the GWINONA set are your go-to transitional accessories. this matching hat and fingerless gloves will take you from autumn to winter, and even those chilly first weeks of spring. ditch the gloves to take you right through summer in style. you can even choose your own custom colours to make it the perfect look for you.

Info
  • all products are made using 100% cotton yarn 

    wash instructions:

    -cold and gentle machine wash & separately or with like colours 

    -do not bleach

    -air dry

    -do not dry clean 

  • -do not iron


  • Shipping
    • Please note: expect delivery 21-28 days after placing order
    • We ship Worldwide
    • Pay Later With Klarna, Clearpay or Laybuy

Returns
  • No Returns accepted on these Izzy Gotobed Products
  • Find out more about your shipping and returns region - UKR.O.IEuropeUSAAusR.O.W

Izzy Gotobed has been a fan of crocheting since she was little, back then making what she refers to as ‘questionable gifts;’ for friends and family, Fast forward 13 years and finding herself amidst a global pandemic, her passion was reignited and she began to develop her skills.

 

 

We're Going Paperless. For online returns click here
UK
Please note these are guidelines. Items may take longer and may arrive quicker. If you think your item is far later than our guidelines, please email us on sales@elsieandfred.com and we will get back to you as soon as possible. Items ordered over a bank holiday and/or holiday period will take longer.

Returns

We're Going Paperless. For online returns click here

Please return your item using a signed for or tracked service as we are not responsible for your parcel getting lost en route to us. Once we receive your return it can take up to 10 working days to action. Once we have actioned the return, you will then receive a notification via email that your return has been processed and has been refunded and/or exchanged and is en route to you.

Our policy lasts 30 days. If 30 days have gone by since receiving your order, we cannot refund it however this does not apply if the item is damaged or faulty on arrival. If you have any queries regarding this, please email us or speak to us via live chat on our website.

To be eligible for a return, your item must be unworn and in the same condition that you received it and must also be in the original packaging with the original tags intact.

Several types of goods are exempt from being returned. Items such as earrings and underwear cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
Gift cards
Some health and personal care items

To complete your return, we require a receipt or proof of purchase (invoice sent with the item which will tell you the order number and platform in which you ordered it from)

 

Please send your item back to Elsie and Fred:

ELSIE & FRED
UNIT 2-3 HEER HOUSE
MATLOCK ROAD
COVENTRY CV1 4JR
UNITED KINGDOM

Refunds (if applicable)
Once your return is received it is then inspected.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Please note it can take up to 10 workings days to process your return once it has returned to us. Once it has been actioned you shall receive an email to let you know if the item has been refunded/exchanged/rejected (due to item not returning in a resell-able condition)

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@elsieandfred.com however please note refunds can take up to 10 days to process after we have received the item. 

Exchanges (if applicable)
If you need to exchange it for the same item, send us an email at sales@elsieandfred.com and using the returns form please fill in and send to:
ELSIE & FRED
UNIT 2-3 HEER HOUSE
MATLOCK ROAD
COVENTRY CV1 4JR
UNITED KINGDOM
PLEASE NOTE: If you refuse payment to cover any customs duty and VAT if applicable in the receiving country, shipping costs will be deducted if the parcel is returned to us.

E&F

Elsie and Fred is independently owned by 3 sibling, Natalie, Leanne and Ryan Haynes, from Coventry, England. The company now lives in London with a based studio. Everything is done in house; with the design, content, PR, marketing, photography and videography being done from the studio. 

We currently fulfill from our brand new fulfillment centre back in Coventry where we will put every bit of love into the parcels that we can! 

Natalie: Head of Design, Manufacturing and Finance
Leanne: Head of Design and Creative Director
Ryan: Head of Visuals, Graphic Design & Brand

Manufacturing

E&F predominantly work with a factory in Guangzhou, China. Our factory is owned by a lady called Ashley and her husband Simon. After we've designed the pieces in our heads we will fly out to Guangzhou to choose fabrics and meet with Ashley who we will tell about our collection idea. We talk what didn't go so well last collection and what went great. After a cup of coffee and a chat Ashley will take us around the fabric markets in search of newness. We're super lucky that we get to work with a really forward thinking factory as she always wants to show us the new production methods and is up to speed on greener efforts to be more sustainable across the world. We're working to being alot more sustainble this year and have made actions to work with recyclable material where possible and long may this continue. The factory we work with is really important to us and Ashley's factory is Sedex certified, which stands for Supplier Ethical Data Exchange. We've got a lot of work to do to improve E&F's footprint but we will continue to improve wherever possible. We've ensured that everything is fuly vegan and we're striving to try and eridicate any single use plastic.

The SMETA Sedex audit content comprises of 14 codes:

Management systems and code implementation
Forced labour
Freedom of association
Health and safety
Child labour and young workers
Wages and benefits
Working hours
Discrimination
Regular employment
Sub-contracting and homeworkers
Disciplinary
Entitlement to work, migrant and agency worker
Environment – 2 pillar/4pillar audit
Business practices – 4 pillar audit

This is Dai Zhao Yun (One of Ashley's Sample Makers) Fun Fact: Zhao Yun is also a hero in Chinese History x

Sustainability 

We are working on reducing plastic across the company as much as possible, this has started with re-usable mailing bags and will be moving into using compostable mailing bags in 2021.

We are also trying to work with recycled fabrics as much as possible to heavily reduce our footprint. All of our clothing and dye's used in our clothing are vegan and we're super personally passionate about the future of the sustainability of our company. We're far from perfect at the moment but we are always working on it and will be sure to keep you updated here. 

Interning

We haven't taken on any interns in 2020 fo obvious reason however it is something we love to do, so if you are looking to get into working in fashion, marketing or content creation and are PASSIONATE! please pop us over an email on 

Manufacturing/Fashion Design/Wholesale: Natalie@elsieandfred.com

Fashion Design/PR/Marketing/Wholesale: Leanne@elsieandfred.com

Content Creation/Graphic Design/Digital Marketing/Videography: Ryan@elsieandfred.com 

Processes

We do most things in house. What that means is from design processes to photography and marketing to social and graphic design it's all done by us in the studio. The manufacturing itself is China and the distribution WIgan, but all the other bits you can find us beavering away in South East London.

 

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